Co-Founder | Realtor®
Real estate isn’t about sales, it’s about service, and award-winning agent Nicole Causey delivers it in spades. Her ethics, integrity, accessibility, and communication have made her a sought-after professional whose clients eagerly enlist her services again and again. After earning a B.A. in Business Administration, Nicole entered the industry as the Transaction Coordinator for a top-producing broker. While there, she managed over 200 home sales and gained quite the real estate education! She obtained her license in 2004 and has been a full-time agent ever since.
Nicole’s strong work ethic, self-challenging nature, and intrinsic motivation have made her a highly successful agent. That success has earned her recognition as a Pinnacle Agent with the Bay East Association of Realtors® every year since 2011 and the No. 2 spot out of 34,000 agents nationwide at her previous brokerage. To Nicole, the awards are a byproduct of her true passion — enriching her clients’ lives through homeownership.
I DEFINITELY RECOMMEND UTILIZING NICOLE
Nicole helped me sell my condominium in Walnut Creek, and did an absolutely great job! She has great ideas in terms of staging, updating, and overall preparation of the property before it hits the market.
In addition, she answered all of my questions, no matter the time of day with an accurate/helpful response.
I definitely recommend utilizing Nicole Causey if you are looking to buy/sell.
THE RETURNS EXCEEDED OUR EXPECTATIONS
Nicole and her contractor Nick Palumbo, another gem, did a fantastic job in preparing and selling our condo. They were right on in their recommendations in preparing the property for sale and the returns exceeded our expectations. We were out of state during the process and were kept well informed. Nicole fronted all expenses which removed a significant burden from us. We highly recommend Nicole and would have no reservations in hiring her again.
MY FATHER WAS IN CAR SALES FOR 40 YEARS
My father was in car sales for 40 years, and in an industry known for opportunists, he (instead) taught me about what old school customer service was all about. I have met plenty of sales people from a young age and I am not easily impressed, but Nicole is everything we could have ever asked for in an agent and then some. My wife and I connected with her by accident, but a happy accident it truly was, since she not only found our dream house for us, but sold our existing house in a short time for a good price that allowed us to upgrade our living style and space comfortably. She wisely and patiently (I ask every possible question at every point in the process) guided us through each step. It was not only about above and beyond effort on her part during her direct interactions with us, but also about a swift and well-executed backend process. In addition, she brings a network of high-quality partnerships to the table through her relationships with inspectors, handymen, painters, stagers, and every other possible service provider involved in real estate transactions. My wife and I would never (ever!) dream of using anyone else in this market. We really can’t say enough good about her, but the bottom line is, if you want a real estate agent who is less about pitch and all about helpful, high-integrity consultation and service, call Nicole.
WE HAD MET WITH A FEW AGENTS BEFORE MEETING UP WITH NICOLE
We had met with a few agents before meeting up with Nicole but looked no further after seeing her. As first time home buyers, we were constantly learning about the market and more-so about our own priorities. Nicole was always sensitive to our ‘ever-changing’ requirements. We always had a lot of questions for her and she was always very responsive and patient. She has a very cheerful/accommodating/patient demeanor, which made it easier for us to ‘bombard’ her with our questions and doubts. Nicole was super flexible in terms of her availability. She was reachable via all possible channels – texting, email, phone. She was pretty helpful in going over listings, filtering them, adding more and of course touring any property that we wanted her inputs on. She never pushed us to bid on any property. On the contrary, she was pretty open when she didn’t like a property after touring it together. When we did express interest – she was on top of it – that’s how we eventually got our new home! Ours was a last minute offer. Nicole took serious initiative in keeping the seller’s agent engaged while we worked on the offer. Also, since she’s a listing agent as well, it helped to get the seller’s POV while putting up the offer. Nicole’s contacts in the real estate market – ranging from lenders to home inspectors to contractors really helped us transition to our first home a lot easier. Her inputs on every aspect of home buying reflect a good deal of experience. As first time home buyers we couldn’t have asked for more!
BECAUSE OF MY LINE OF WORK
Because of my line of work, I know hundreds of Real Estate agents and have worked directly with many of them. Earlier this year I began searching for a home on my own and quickly learned that I couldn’t devote enough time to do it properly. I decided to go with Nicole because she knows the market and the area, is knowledgeable and personable. One of the best things about working with Nicole is that she is accessible. Phone calls, e-mails and text messages are answered promptly. Oftentimes I would send an e-mail late at night expecting an answer the next day and be surprised to see reply just minutes later. I also have an unpredictable work schedule and Nicole was very flexible and easy to work with. I would advise her how much time I had and she would have several homes lined up that met our criteria. The market was very crazy back then and we were putting in an average of one offer per week. We finally got one accepted … The house was a flip and the seller agreed to the purchase price. We subsequently ran into multiple issues with the seller who did not want to honor the terms of the contract. Luckily for us, persistence, negotiation skills and experience are three more of Nicole’s strong points. Her persistence and people skills resulted in an amicable resolution of this issue. Her empathy and friendliness was key in minimizing the stress during a stressful negotiation process. She genuinely cared about how I felt, was a great advocate and represented my interests at all times. Throughout the ups and downs she remained upbeat, positive and steady. In summary, Nicole did an excellent job throughout the process of finding and purchasing a house. I highly recommend her if you need any help with buying or selling real estate in the East Bay – Tricities area.