Because of my line of work, I know hundreds of Real Estate agents and have worked directly with many of them. Earlier this year I began searching for a home on my own and quickly learned that I couldn’t devote enough time to do it properly. I decided to go with Nicole because she knows the market and the area, is knowledgeable and personable. One of the best things about working with Nicole is that she is accessible. Phone calls, e-mails and text messages are answered promptly. Oftentimes I would send an e-mail late at night expecting an answer the next day and be surprised to see reply just minutes later. I also have an unpredictable work schedule and Nicole was very flexible and easy to work with. I would advise her how much time I had and she would have several homes lined up that met our criteria. The market was very crazy back then and we were putting in an average of one offer per week. We finally got one accepted … The house was a flip and the seller agreed to the purchase price. We subsequently ran into multiple issues with the seller who did not want to honor the terms of the contract. Luckily for us, persistence, negotiation skills and experience are three more of Nicole’s strong points. Her persistence and people skills resulted in an amicable resolution of this issue. Her empathy and friendliness was key in minimizing the stress during a stressful negotiation process. She genuinely cared about how I felt, was a great advocate and represented my interests at all times. Throughout the ups and downs she remained upbeat, positive and steady. In summary, Nicole did an excellent job throughout the process of finding and purchasing a house. I highly recommend her if you need any help with buying or selling real estate in the East Bay – Tricities area.

George M.
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